Support center

We help you
keep playing.

Questions about your account, an SOS request, a subscription or published content? Email us from the address linked to your account.

We usually reply within 2 business days
ludovic@dispoapp.net ↗

Ludovic Marie · Dispo Support · Geneva, Switzerland

Account and sign-in

Use “Forgot password” on the sign-in screen if you cannot access your account, and check your spam folder. For other issues, include your sign-in email and device model — never your password.

Reporting and blocking

Open the options menu on a musician’s profile to report or block them. Blocking hides the profile and prevents further conversations. Reports are reviewed to help protect the community.

Profiles labeled “Démo” are sample accounts managed by the team to showcase the app: they are not real people.

If anyone is in immediate danger, contact local emergency services first. Dispo is not a substitute for the relevant authorities.

Dispo Premium

Purchases are processed by Apple. You can restore a purchase from the Premium screen and manage or cancel your subscription in your Apple Account settings. Deleting the app does not automatically cancel a subscription.

Delete your account

In Dispo, open Profile → My account → Permanently delete my account. This removes the account and associated data according to our privacy policy. If you can no longer access the app, contact us from the account email.