1. Data controller
DISPO is published by Raphaël Herrera, Geneva, Switzerland. Ludovic Marie handles privacy contacts at ludovic@dispoapp.net.
2. Data we process
Depending on the features you use, DISPO processes:
- identity and contact data: name, handle, email address, phone number if you verify your account by phone, and social links you add; the verification details sent by email or phone are used only to confirm the account is yours;
- musician profile data: instruments, genres, experience, music school, age if provided, availability, trips, country, postal code and city; personal repertoire, songs imported from groups, manual additions, arrangements and proficiency levels;
- published content: profile photo, showcase videos, SOS requests, fees and payment methods stated in listings (without payment card details), bands, sessions, setlists and documents;
- communications: private and group messages, photos, compressed videos, attachments, reactions and information required for editing, deletion, delivery and read status;
- social data: follows, collaborations, blocks, reports and applications;
- technical identifiers required for accounts, security, realtime updates and push notifications, if you enable them;
- usage statistics and crash reports: a few key steps (app opened, sign-up steps, SOS posted or application sent, band joined, link shared, notification choices) and app errors, with a random identifier specific to the installation, the app version and, when signed in, your account identifier. Nothing you write is included. This data stays with Supabase in Zurich, is never shared with a third-party analytics service, and is deleted after 13 months (90 days for crash reports);
- display preferences (color theme, hidden artwork) saved with your account;
- purchase and renewal information supplied by Apple and RevenueCat, linked to the account identifier, to establish Group/Premium access, analyze subscriptions and validate referral rewards (free offer used, first payment, refund). DISPO does not receive payment card details.
Calendar access is optional. It is requested only if you turn on sync in settings and is used solely to add and update your DISPO sessions in your phone’s calendar. You can withdraw it at any time in DISPO or in iOS Settings.
Location is optional. It is recorded only when you request a place or tap a sharing mode in settings. You choose approximate location, more precise location or no location. Precise coordinates are rounded before transmission; they still qualify as precise in Apple’s disclosures. There is no automatic or background tracking. Removing your location does not hide your profile. Exact event and SOS addresses are restricted to authorized participants; there is no map of musicians’ positions.
3. How we use data
We use data to create and secure accounts, understand where the app is hard to use and fix crashes, display profiles, match SOS requests with compatible musicians, organize sessions and bands, enable conversations and media, deliver the notifications you choose, provide available features, answer support requests and moderate content. Moderation is partly automatic: a filter analyzes published text to block abusive content and may suspend or ban an account after repeated or serious violations; any decision can be appealed at ludovic@dispoapp.net and is then reviewed by a person. Depending on the activity, processing is based on providing the requested service, legitimate interests in protecting the platform, legal obligations or your consent.
5. Retention and security
Data is kept for as long as needed to operate the account and conversations, then deleted or anonymized when no longer required, subject to legal retention periods, abuse prevention, technical backups and dispute resolution. Server-side access controls restrict access to profiles, bands, messages and files.
6. Your rights
You may request access, correction, deletion, restriction or portability of your data, and object to certain processing. You can edit many details in the app, manage your own messages with the controls available in your version, and delete your account from Profile → Settings → My account → Delete my account. Account deletion does not cancel an Apple subscription: manage or cancel it in your App Store account. If you used Sign in with Apple, you can also remove DISPO in Apple settings after deleting the account. Records required by accounting laws and data held by Apple remain subject to their retention policies.
To exercise a right, email ludovic@dispoapp.net. We may request proof of identity where necessary. You may also contact your competent data protection authority.
7. Children and changes
DISPO is intended for people aged 13 and over. This policy may change as the service evolves; the date at the top shows the latest update.